Data Protection Charter


Féerie Cake pays particular attention to the protection of its customers' personal data. From then on, we commit ourselves to respecting the law n° 78-17 of January 6, 1978 relating to data processing, files and freedoms, modified by the European Regulation 2016/679 of April 27, 2016 relating to the protection of personal data. The commitments, described in this personal data protection charter, meet the values and principles of individual behavior of Féerie Cake.
By using the site "" and the blog
"" made available to you, you agree to the collection and use of your personal data in the manner described in this Data Protection Charter.

This Privacy Policy describes how Féerie Cake treats your personal data when you use our website and blog. Our Privacy Policy also covers other ways in which we collect personal information from you, such as over the phone when you contact our customer service department. Each solution or service that processes your personal information may have its own terms of use that complement this Privacy Policy.

The data controller is the person in charge of one or more personal data processing operations, whose purposes and means he determines. Loïc MAGNE is responsible for all the processing of your personal data within the scope mentioned above.

- Within the framework of these treatments, your collected data can be, in particular, the following ones:

- Your first name, last name, address, date of birth, e-mail, telephone number;
- Your location data;
- Your billing and/or delivery address;
- Your financial information;
- IP/Mac address;
- Cookies;
- Connection and browsing data;
- The history of your purchases of products and services at Féerie Cake;
- Other information you wish to communicate to us.
The mandatory or optional nature of the data is indicated at the time of collection by an asterisk. Please note that some information is collected automatically as a result of your actions on the website.

- Why does Féerie Cake collect your information?
For the following purposes, we ask for your consent:
- Geolocation;
- Satisfaction surveys;
- Marketing (e.g., sending catalogs);
- Targeted advertising (see Cookie Policy);
- Participation in a contest;
- Management of the loyalty and referral program;
- Management of customer reviews of our products;
- Special offers, promotions, coupons, and warranties;
- Newsletter.

For the following purposes, your data is processed as part of the performance of the contract between you and Féerie Cake:
- Online purchasing;
- Shopping list;
- Delivery;
- Billing;
- Contact with the customer service center (to respond to your inquiries)
- And other services and benefits that Féerie Cake will make available to you.

For the following purposes, your data is necessary for the legitimate interests pursued by Féerie Cake:
- Statistical analysis;
- To prevent and detect possible security threats to our visitors and our products or services;
- To prevent fraud or other unlawful actions and to comply with our legal obligations;
- Updates to our website "" and our blog "".

- The means of collecting your personal data are:
On our website " " and on our blog " " this data can be collected through forms that you will be asked to fill in or automatically.

It may happen that we process data relating to minors on our website " ". We ensure, in accordance with Article 8 of the European Data Protection Regulation, that the collection is carried out with the express permission of the person with parental responsibility for the child.

Your personal data is kept for the time necessary to achieve the purpose for which it was collected. It will then be archived with restricted access for an additional period of time in accordance with the legal statute of limitations and retention periods for strictly limited purposes permitted by law. It will then be deleted.

Féerie Cake will not share your personal information with other companies for marketing purposes. From time to time, we may use the services of other companies to serve you better. Some of your information is transferred to subcontracting companies to perform your services, but always with administrative, technical and physical security measures to protect it from unlawful disclosure, use, modification and destruction by third parties. We are committed to ensuring appropriate security controls to protect your personal data from foreseeable harm.Féerie Cake may from time to time transfer your personal data to its subcontractors outside the European Union for the same purposes as described above. However, you will be informed of this and Féerie Cake assures you that it is adequately protected under French and European regulations. The protection of our customers' data is a priority for Féerie Cake.

Our site may contain links to other websites that we do not own or operate. Because the linked sites are not part of Féerie Cake, we do not control them and are not responsible for their content, products, services or privacy policies and practices. However, Féerie Cake is committed to providing you with trusted partners.

Féerie Cake is committed to protecting the security, confidentiality and integrity of your personal data provided on our website " " and our blog " ", through technical and organizational measures. Féerie Cake has appointed a Data Protection Officer whose mission is to ensure the compliance of the processing we implement, to keep a register to notify the solutions of Féerie Cake and their processing, and to ensure the exercise of your rights.

It is possible that you may be the subject of fraudulent e-mails impersonating Féerie Cake and whose primary objective will be to collect your personal data or more. Unfortunately, this type of practice is becoming more and more common these days and we strongly recommend that you check the sender's address before opening this type of email.

For more information, please contact us at

Bank account information is not stored on Féerie Cake's servers but on those of the banks.

Féerie Cake will not use, exploit, or distribute to any third party, whether free of charge or for a fee, any of the data collected for any purpose other than to analyze the risk associated with an order. In the event of an alert of potentially illegitimate use, Féerie Cake's customer service will contact you by email or telephone to verify before validating the purchase, if necessary, or to suggest that you use another method of payment. In the event of unlawful use resulting in an unpaid order, an email will be sent to the email address provided when the order was placed to inform you that the data collected has been recorded on a payment incident list. The data that has been registered on this list can no longer be used to place orders on our site. The customer will be invited by email to regularize his situation as soon as possible to be removed from our list of payment incidents. By checking the "I agree" box under "Payment Method" when placing an order on the Féerie Cake website, you agree to these control measures and the consequences that may result, including the inclusion of the data attached to the transaction identified as illegitimate on an exclusion list. If you do not agree to these measures, please contact the following telephone number: 01 64 17 16 80 (toll free). These controls do not preclude any other controls or decisions made by the banking institution that are not under the control of Féerie Cake.

- At Féerie Cake, you are in control of your personal data

When you provide personal information to Féerie Cake, as part of the creation of a user or customer account, you have access to your data and can update, modify or delete it at any time.

- Your rights relating to the protection of your data

In accordance with Law No. 78-17 of January 6, 1978 relating to information technology, files and freedoms, as amended by the European Regulation 2016/679 of April 27, 2016 relating to the protection of personal data, you have several rights for the management of your data.

The right of access
You can ask Féerie Cake to obtain confirmation as to whether or not personal data concerning you are processed by our services. If it is, you can request a copy of it.

The right to rectification
The right to request Féerie Cake to amend your inaccurate information on its database.

The right to erasure
Would you like Féerie Cake to erase your information from our databases? You can do so.

The right to object and withdraw consent
If you do not wish to be included in our database, you may do so at any time.

The right to limit processing
You can request the suspension of processing concerning you for the time of a verification (example: for the exercise of the right of opposition, Féerie Cake must verify whether there are legitimate reasons for continuing the processing).

The right to portability
This is the right to have your personal data transferred in a structured, commonly used and computer-readable format to us or to another controller, where technically possible.

The Right to Define Instructions on What to Do with Our Data after Your Death
Without instructions from you, after a certain period of inactivity, Féerie Cake will delete your data. However, after your death, your heirs can exercise their rights to your data.

The right to lodge a complaint with the CNIL
You can lodge a complaint if you consider that the processing of your personal data constitutes a violation of the regulations. If you wish to have more information on your rights, and more particularly on this last right, please visit
the website of the Commission Nationale de l'Informatique et des Libertés.

- Contact for the exercise of your rights
Féerie Cake wants to be close to its customers. That is why we spare no effort to assist you. For any question relating to this charter or to exercise your rights, you can send us in accordance with the regulations, a request accompanied by a valid proof of identity:

Either by mail at the following address:
Féerie Cake
8 Avenue Christian Doppler
77700 Serris

Or by e-mail to:

This policy may be updated periodically and without notice. Any changes will be effective immediately upon posting of the new policy on the website. However, we will use your personal information in accordance with the policy in effect at the time you submit your information to us. We will notify you of any material changes to our policy and seek your consent if it is necessary and affects the purpose of the collection of your personal data. In order to always remain in compliance with the regulations in force relating to the protection of personal data, the present charter is reviewed annually by our services.

This privacy policy is governed by French law and any dispute concerning it will be subject to the exclusive jurisdiction of the French courts.

Last updated: May 24, 2018