The Payment

What payment methods can I use?

Payments are made only by credit cards.
You can pay by Carte Bleue, Visa or Mastercard via the secure payment platform of the CIC bank and the 3D secure module (a verification code can be used to verify the payment). You can also pay by Hipay, which will be sent to you by sms by your bank).
You can also pay by Hipay.


When will I be charged?

You are debited with the amount of your order as soon as it is validated.


Can I pay securely online?

The padlock symbol and the url https:// indicate that the connection to the payment server is totally secure. You can therefore pay online on our site with complete peace of mind.


How do I get my invoice?

To get your invoice, log in to your account, then in the tab "my orders" click on the date of the order you want to get the invoice. Click on "PDF" to download your invoice.


How do I use my gift card?

To use your gift card, choose your products and then go to your shopping cart, by clicking on "My shopping bag". Enter the promotional code of the gift card in the field dedicated to this purpose under the summary of your order and click on "ok".
Please note that gift cards are only valid for a limited time.


How do I use my voucher?

To redeem your voucher, choose your products and then go to your shopping cart, by clicking on "My shopping bag". Enter your promotional code in the field dedicated to this purpose under the summary of your order and click on "ok".
The vouchers or discounts are valid for a limited time only and may not apply to all products.